Emotions are key to achieving engagement with your vision (part 2)
Why emotions are key to acheiving engagement with your vision as a data leader. Part 2 of series offering advice to achieve team engagement.
Tag: vision
Emotional engagement, a key to delivering your Vision (part 1)
Why your vision needs to be more personal if you are to achieve the emotional engagement to lead & motivate your team as you work towards it.
What analytics leaders can learn from the power of having a CX Vision
Analytics & Customer Insight leaders can learn from their peers. Annette Franz shares on why & how CX leaders develop a compelling CX vision.
5 quick tips for communicating your vision effectively
How you should you go about communicating your vision, in a way that engages & inspires your team? Coach Kevin Watson shares 5 quick tips.
Are you sick of the V-word yet? Let’s talk about stories.
Digging beneath the spin and misconceptions surrounding the V-word. Vision. Filmmaker Ty Francis helps us think about what leaders need to do.
Why your Customer Insight or Analytics team needs a purpose
Explaining why your Customer Insight or Analytics team needs a purpose, sharing 3 popular themes for such a purpose & how you can get started.
Hear the story of why to be a Go-Giver rather than a Go-Getter
Why to be a Go-Giver rather than a Go-Getter, a book review of a story for leaders who need to reconnect with their purpose from William Buist
Why non-Data Scientists can lead Data Science teams
Why non Data Scientists can lead Data Science teams well. Guest blogger, Andy Sutton makes the case for generalist leaders with the right leadership skills.
Weology part 2 – how to go about changing culture to We
Let’s return to Weology and the challenges the author, Peter Aceto, faced in changing culture. It has been great to hear that many of you […]
(Not) Just the ticket for a virtuoso performance
In this post on “A Virtuoso Customer Experience Performance”, our guest blogger Gerry Brown shares insights from his experience at the Royal Albert Hall. Elgar’s […]
How to start creating the Customer Insight Strategy you need
How to create a Customer Insight Strategy, from an experienced CI leader, covering strategic alignment, operational effectiveness & people leadership.