Emotional engagement, a key to delivering your Vision (part 1)
Why your vision needs to be more personal if you are to achieve the emotional engagement to lead & motivate your team as you work towards it.
Tag: vision statement
October 28, 2020
What analytics leaders can learn from the power of having a CX Vision
Analytics & Customer Insight leaders can learn from their peers. Annette Franz shares on why & how CX leaders develop a compelling CX vision.