2019 trends for Customer Insight & Analytics leaders
Happy New Year to all our readers, let’s kick off the year by reviewing likely 2019 trends. Beyond the inflated optimism that surrounds the start […]
Happy New Year to all our readers, let’s kick off the year by reviewing likely 2019 trends. Beyond the inflated optimism that surrounds the start […]
Following on from our post on technology trends for leaders to consider, based on consumers, let’s look inwards. By that, I mean let’s consider both […]
Regular readers of this blog will know that we don’t usually focus on technology trends. One of the insights this blog is sharing is the […]
Another week, another event, this time a FinTech meets CX conference. We’ve shared before that growth hacking, or your future growth plans, need insight & […]
Following the, mainly banking, focus of FinTech startups, what is happening in the world of InsurTech? Continuing our month focussed on related technology developments and […]
Despite the warnings from Tony, I am going to risk sharing viewpoints on trends for 2017 (this time in the world of data & analytics). However, […]
Guest blogger, Tony Boobier, shares on the emerging zeitgeist of uncertainty for leaders – how to embrace uncertainty & still make decisions.
As we all settle back into the rhythm of work for 2017, many leaders may worry about future proofing their plans. With so much unforeseen […]
What data trends are you seeing in customer data, information & insight? Guest blogger, Simon Norie from Custerian, returns to Customer Insight Leader to share […]
Following on from our first post about awards & trends for research professionals, this week we turn our attention to data teams. Foundational to holistic customer insight, […]