Developing that vital Domain Knowledge in your analysts
Tips for Customer Insight, Data Science or Analytics leaders on how to develop Domain Knowledge in your analysts & why it is essential.
Tag: training
Where should your firm focus for 21st century growth?
Having spent a number of weeks speaking at, or chairing, various industry events – I’ve become aware how much focus there is on technology. FS […]
What are your goals for Customer Insight success in 2016?
It’s that time again, when we ask for your goals for Customer Insight success this year. Last year, you voted fairly consistently for two priorities to deliver […]
Are softer skills for analysts being neglected?
Are you neglecting the development of softer skills in your analysts? Talking to Customer Insight Leaders recently, including at the very pleasant DataIQ Talent Awards, […]
Poll: Interim results
Firstly, the normal health warning on these being only interim results. There are not yet sufficient votes with which to draw robust conclusions (hence the metaphor of a […]
How are you navigating the leadership pipeline?
It’s unusual for me to recommend a book that I don’t consider that well written, but Leadership Pipeline is such a book. The reason for […]
Event: More Behavioural Economics at a Cricket Ground
Following my presentation at Edgbaston, last week I also presented at the Gloucestershire County Cricket ground in Bristol. Clearly the CII favour the view over […]
Poll: Customer Insight, the forgotten leader?
Whilst leading the largest customer insight function amongst UK insurers, I was struck how poorly served CI leaders are; in terms of coaching or consultancy support. Compared […]