How all leaders can learn that data means business
Book review of “Data Means Business” by Jason Foster & Barry Green. What you can find in this book & how it will help data leaders succeed.
Tag: tracking
November 13, 2021
How are you scoring on your Customer Effort?
During our month focussed on research, I’m happy to welcome back guest blogger, Annette Franz, to talk about customer effort. I’ve posted previously on Customer […]
How to set goals that you deliver in 2021, sharing my personal system
Tips on how to set goals that you deliver in 2018. Paul Laughlin shares his personal experience, with a system that really works.