How will you resource your insight team this year?
Continuing our January theme of goals & planning, how will you resource people to do the work? Amidst the merry-go-round of new business objectives, targets […]
Tag: strategy
January 13, 2016
(Not) Just the ticket for a virtuoso performance
In this post on “A Virtuoso Customer Experience Performance”, our guest blogger Gerry Brown shares insights from his experience at the Royal Albert Hall. Elgar’s […]
Out and about with Insight Leaders like you
What are others doing? Am I the only one struggling with this problem? Do they know something I don’t? These are the kind of […]
How to start creating the Customer Insight Strategy you need
How to create a Customer Insight Strategy, from an experienced CI leader, covering strategic alignment, operational effectiveness & people leadership.
Global Reviews’ UK Digital Leaders Summit (#UKDLS)
This is a new event in the UK and one I attended yesterday, as a speaker on Behavioural Economics. It’s well worth digital leaders attending […]