How are you growing from the critical moments in executive coaching?
What are critical moments for coaches, mentors & our clients? How do they help? A great book from Erik de Haan helps us explore the research.
Tag: research
Results of our Reader Survey, thanks for sharing your feedback
Results from our 2020 reader survey. Thanks for sharing your feedback on our content at Customer Insight Leader blog. here’s what I’ll do in response.
Trust, is it the most important value sought by businesses?
Is Trust the most important value sought in B2B relationships today? Peter Lavers & Mark Hollyoake share their Trust DNA Model to guide leaders.
How are we doing at meeting your need? Time for the 2020 Reader Survey
Our 2020 Reader Survey. Why we need it as part of our plan to be more customer-centric. Includes ideas for you to adapt & the link for you to participate.
Why Magic Quadrants and Waves are critical to choosing your tools
How Gartner’s Magic Quadrant & Forrester’s Wave can help you choose the right tools for the job. Useful external advisers for Analytics & Data Science today
Are you a Superhero at work? Are you a cultural fit?
Are you a superhero in your workplace? Are you a good cultural fit? Guest blogger Hanne Sorteberg challenges us to think about the real culture & you.
10 all too common VoC program mistakes and how to avoid them
How is your VoC program performing? Guest blogger, Annette Franz, shares 10 all too common Voice of Customer program mistakes & how to avoid them.
Are consumer segment Personas helpful facts or Marketing fiction?
After a break in posting due to a holiday, I’m pleased to return and share about Personas. Despite having shared briefly before about Segmentation we […]
How 15Five used Employee Insight to guide new software innovation
This post shares how a software has been developed in response to extensive employee insight. We have shared before how crucial employee engagement & motivation […]
Don’t neglect the political dimension of applying analytics or insight
To complement recent advice from our guest bloggers, let’s consider the political dimension of applying analytics in business. Annette & Peter have shared useful tips […]
How to determine the right metrics for innovation, using 5 questions
Continuing our conversation about lessons learnt by leaders, here is one about choosing the right metrics for innovation. It was good to recently reconnect with […]
GDPR impacts: 7 Questions to Ask Your research panel provider
How does GDPR impact your use of a research panel provider? Last month, we shared various posts related to market research. Balancing our content focussed […]