Data visualisation – my favourite tool for customer development
Is Data Visualisation your favourite tool for achieving product or customer development? Guest blogger Hanne Sorteberg shares why it works so well for BI.
Tag: reporting
Customer Data Quality Reporting – the next 6 metrics you need
Time to return, to the important topic of Customer Data Quality Reporting. Which metrics should you report on, to ensure robust data quality controls? After […]
Customer Data Quality Reporting, why it matters & how to do it well
Building on the popularity of our recent GDPR posts, here’s more advice on data quality reporting. We’ve seen the importance of data quality to GDPR compliance […]
Are insurers playing it too safe with data and analytics?
As we focus on business applications, let’s broaden our scope to review how data and analytics strategies are being implemented. Insurance is a conservative industry. […]
Are you listening to all your 3 voices, to improve?
This month we are turning our focus to research & listening to customers’ voices. But, of course, the customer is not necessarily the only voice […]