9 pitfalls for managers to avoid when agreeing your KPIs
Explaining how to use KPIs and 9 pitfalls to avoid. Practical advice for managers from guest blogger Hanne Sorteberg, as part of our series on goal setting.
Explaining how to use KPIs and 9 pitfalls to avoid. Practical advice for managers from guest blogger Hanne Sorteberg, as part of our series on goal setting.
Continuing our theme of leaders’ lessons learnt from experience, lets turn to having a team mission. In this post our regular guest blogger, Tony Boobier, […]
Having given plenty of airtime to the benefit of books & podcasts, I’d like to turn to tips from experience. These are lessons learnt by […]
One of the few Leadership books that I have come back to time & time again, is “The 7 habits of Highly Effective People“. Perhaps, […]
Review of my experience with selecting and using a standing desk. How it is helping my energy & focus, plus why I recommend them for analysts
This is part 2 of guest blogger, Hanne Sorteberg’s, series on Role Definition Workshops. I hope part 1 was useful to you. In this post, […]
Time to return, to the important topic of Customer Data Quality Reporting. Which metrics should you report on, to ensure robust data quality controls? After […]
As we focus on Analytics & Data Science this month, I’ve been reminded of how a Competency Framework can help. Both work with clients, and […]
Having benefitted from listening to a CX leaders’ perspective on vision for data & analytics, lets consider applied analytics projects. In fact, this focus is an […]
A natural build on our recent leadership emphasis, is how the latest insights from the discipline of Customer Insight can help leaders make better decisions. […]
At this time of year, leaders wish each other a Happy Christmas, but how many take a proper holiday break? In our hyper connected world, with […]
Continuing our 2 part series, on where leaders should focus for growth; in our changing world, full of new technology. This post builds on our […]