How are you keeping up with 2015 priorities?
Back in January you voted on Customer Insight priorities for 2015. Interim results have remained stable, with two clear winners. “Improve commercial impact” and “Leadership capability“. […]
Tag: leadership
April 11, 2015
How to start building a great Platform for your message
A book review of “Platform” by Michael Hyatt and how it can help Customer Insight Leaders create a social media platform for their message.
Could Coaching, get you up and running?
Having recently completed coaching both a Finance Director and a Head of Customer Value Management, I’m reminded of the power of goal-orientated coaching. Could it […]
Is your heart aroused at work? Does it sing in what you do?
A book review of The Heart Aroused by David Whyte. A great collection of poems to help explore how to preserve your soul in corporate life.
How to start creating the Customer Insight Strategy you need
How to create a Customer Insight Strategy, from an experienced CI leader, covering strategic alignment, operational effectiveness & people leadership.
Have you got the challenge of a New Job for the New Year?
Reflections on the benefits of on-boarding coaching to those starting a new job, especially customer insight leaders starting a new job without experience.
6 ways to succeed at Recruiting and Retaining Analytical talent
Tips for recruiting, motivating and retaining analytical talent, shared by experienced leader who has recruited analytical talent for over a decade.
How to play to your strengths this year
Book review of Strengths Finder 2.0 book, explains resources included & how these help both individuals & coaches, play to their strengths.
What is coaching & should it matter to you at a time like this?
An article comparing and contrasting executive coaching with mentoring and counselling. Paul Laughlin also warns against the claims of some NLP coaches.
3 tips for maximising the impact of your Data Management team
This is the last in our series of 3 top tips for each of the technical teams that make up a fully effective Customer Insight […]
3 tips for maximising your Analytics team
Following on from tips for your research and database marketing teams, this week we turn our attention to the 3rd quadrant of customer insight, your analytics […]