Do you have to cancel planned Customer Journey Mapping workshops due to lockdown? Can you run such a workshop online? Annette Franz shows us how.
Innovating in lockdown. Guest blogger, Tony Boobier, shares his view of how the current constraints could provide an opportunity for greater innovation.
How you can run a co-creation workshop online. In this 2 part series, guest blogger Hanne Sorteberg shares how to run fully digital workshops to co-create.
We’ve shared before the lessons that can be learnt from Design Thinking and the potential benefit of Hackathons. Although previously reserved to tech companies or […]
This post shares how a software has been developed in response to extensive employee insight. We have shared before how crucial employee engagement & motivation […]
This week, I was delighted to attend FinTech Network’s #CXCEU2018 event. It’s the third year running that I’ve been part of this meeting. It brings […]
In between blogging, from the two events I recommended, let’s return to the challenge of AI misdescription. As I shared in my review of Tony […]
Building on the lessons we learnt from Tony Boobier’s book on AI & work, let’s hear more about the Rise of AI. At the start […]
Continuing our conversation about lessons learnt by leaders, here is one about choosing the right metrics for innovation. It was good to recently reconnect with […]
Books can help you do many things better, including asking a more beautiful question. If that sounds intriguing, so is the benefit that guest blogger […]