Part 2 of two-part series of advice from experience of presenting in business, including the tip to just have a friendly chat with a viewer.
Effective innovation needs Humanology. This is even more important when working together online. Guest blogger, Ty Francis shares 3 more design principles.
With everyone focussed on digital Technology to enable online innovation & collaboration, guest blogger Ty Francis makes the case for more Humanology.
Are you preparing for a digital human customer in your business? CX expert, Peter Lavers, shares research from SAS on how CX needs to adapt to digitisation.