A book to help you really understand how to implement the e-commerce measurement your organisation needs. “Your Numbers Up!” book review.
Why competencies to thrive in the Digital Era may answer the question of what presents does Brand Santa need this year, advises Tony Boobier.
A white paper on how to create a virtual insurer ready for the new normal post-COVID19, from digital strategy expert Frederik Bisbjerg.
With everyone focussed on digital Technology to enable online innovation & collaboration, guest blogger Ty Francis makes the case for more Humanology.
A review of how to improve your teams workflow through effective use of digital collaboration tools. Marketing Operations leader Simon Daniels explains how.
Do you have to cancel planned Customer Journey Mapping workshops due to lockdown? Can you run such a workshop online? Annette Franz shows us how.
Innovating in lockdown. Guest blogger, Tony Boobier, shares his view of how the current constraints could provide an opportunity for greater innovation.
How you can nail co-creation even with remote working. In part 2, Hanne Sorteberg continues to share her recipe & tips for digital worshops to co-create.
How you can run a co-creation workshop online. In this 2 part series, guest blogger Hanne Sorteberg shares how to run fully digital workshops to co-create.
Are you preparing for a digital human customer in your business? CX expert, Peter Lavers, shares research from SAS on how CX needs to adapt to digitisation.
Book review of “Digital Minimalism” by Cal Newport. Sharing the useful challenge & suggested practices for leaders to break free of screen addictions.