A call for customer-centric leadership, those who put the building of a customer-centric ecosystem before their own egosystem, by Ian Golding.
Leading CX author, Ian Golding, shares 14 leadership principles that drive Amazon to be Customer-Centric. Is this also Values-Based Leadership?
Continuing our month focussed on books, our guest blogger Annette Franz returns, to share an interview on Weology. When reviewing a book, it is always […]