A review of the year 2021 on the Customer Insight Leader blog & podcast. Revisiting themes of the year & sharing our most popular content.
Wishing all our readers a very Happy Christmas. Plus, sharing the most popular blog posts & podcast episodes from 2020, so you can enjoy them
Results from our 2020 reader survey. Thanks for sharing your feedback on our content at Customer Insight Leader blog. here’s what I’ll do in response.
Our 2020 Reader Survey. Why we need it as part of our plan to be more customer-centric. Includes ideas for you to adapt & the link for you to participate.
I must admit I was surprised to be approached by Salesforce with an infographic to share here. My initial reaction was to say no. I […]
Are you responsible for using analytics to improve insurance marketing? If so, this event is well worth considering. The “Insurance Marketing & Distribution Europe Summit” […]
Uncovering existing insight that makes a difference is the real key to Big Data. Why are guest bloggers like London buses? You wait ages for one […]