“Why can’t you get me that research faster?” That is perhaps the most common challenge I hear is faced by research leaders. I pointed out, […]
I didn’t realise consumer research is like fashion, but a webinar helped me see it & value “old staples“. Given topical concerns, about gender balances […]
Sharing research into how to build a Virtuous Cycle, one that improves digital Customer Experience, trust, data sharing and thus the ability to improve CX.