How to build trust with customers? Santa says recommend a competitor.
Inspired by “Miracle on 34th Street”, guest blogger Amy Scott says recommend a competitor. Read how this can build trust with your customers.
Tag: commerciality
November 17, 2021
How to measure the ROI of your Analytics team: Part 2 = incremental profit
Harry Powell, Director of Data & Analytics at JLR explains how he calculates the incremental profit his team generates down to an income line
How to measure the ROI of your Analytics team: Part 1 = Profit
Why you Analytics team needs a measure of their ROI. Harry Powell argues for the benefits of profit as the best metric of the value-added.
Help your business recognize they have a unicorn in the attic
Should your data & analytics capability have a market valuation of over $1bn? Harry Powell shares why you may have a unicorn in your attic.
Why business games are so much more than just fun
Sharing my experience of observing well designed business games. 3 benefits they bring and why they might be the right way to develop your leadership team.
The need for analysts to have improved commercial awareness
Why analysts need improved Commercial Awareness. What this term means and how to develop this competency in your analysts.
Business lessons, from GDPR, as just another external change
With so much focus on the detail of GDPR, let’s take some time to look at the business lessons from this external change. Whatever the […]