Thinking about AI and the Future of Banking with Tony
Book review of “AI and the Future of Banking” by Tony Boobier. How this book can help you think about the full context & drivers to consider.
Tag: banking
September 7, 2020
FinTech conference, why your insight matters more than tech (part 2)
Here we continue our two-part series on lessons learnt from #CXC2016 FinTech conference. Hopefully this provides some learning points, not just for those working in Financial […]
Is Pharma now learning from FS about Customer Insight?
After previously sharing on FS firms & Retailers learning from each other, it’s interesting to see in CX Magazine how FS firms are sharing CX lessons […]