Tag: automation

Is NOEL the answer to Santa’s Winter of Discontent?

The story of Santa’s Winter of Discontent and whether NOEL was the solution or not As festive AI tale for our times from Tony Boobier.

December 20, 2022

A quick fun Christmas story from guest blogger Tony Boobier. What happens when automation prompts HR to have that ‘Sorry Santa’ conversation?

November 25, 2021

CX author Annette Franz shares why you should humanise your automation to ensure positive customer & employee experiences, not just processes.

May 4, 2021

Happy New Year to all our readers, let’s kick off the year by reviewing likely 2019 trends. Beyond the inflated optimism that surrounds the start […]

January 3, 2019

Continuing our series of two posts on the topic of Machine Learning Ethics. In part two of his series on this topic, guest blogger Francesco […]

November 20, 2018

The future of AI & threat to our jobs is a popular topic for news recently. But here is a positively helpful book to help […]

October 8, 2018

Guest blogger, Akeel Attar, shares 4 key building blocks to enable you to automate decisions. learn how this capability is the engine room of IoT.

February 22, 2018