You can lead a horse to insights but you can’t make it execute
“You can lead a horse to insights but you can’t make it execute”. Guest blogger, Annette Franz, shares tips for progress on vital need to execute on insight
Tag: action
November 9, 2019
Why Customer Insight teams should learn from Design teams
Listening to a Digital UX Design leader this week, I was struck by how much Insight teams can learn from Design teams. I had the […]
Will you die in the next 5 years?
Once in a while, a piece of public research captures the imagination, resulting in positive interest and social media buzz. Such is the case with the […]
How to get back to Customer Centric as the point
After so much media attention to the terms Big Data, Predictive Analytics and Data Scientist, I’m pleased to see that attention is returning to topics […]
How to create a culture of action in your Customer Insight team
Whilst debating the relative merits of different metrics, I’ve been reminded of the importance of a culture of action within teams. That debate was sparked […]