I’m delighted to finally share our first guest blog post, here on Customer Insight Leader. Hopefully the first of many more, from writers on customer insight & those using such insights. Annette Franz takes the stand as our first guest blogger, with this reminder that listening to your customers is worth it: That’s probably a silly […]
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Guest blogger Hanne Sorteberg shares her feedback advice. Drawing on inspiration from Aristotle, plus popular feedback model ‘the sandwich’.
Why do most leaders suck at giving useful feedback? Guest blogger, Kevin Watson, shares his experience of a feedback approach that really works.
Effective innovation needs Humanology. This is even more important when working together online. Guest blogger, Ty Francis shares 3 more design principles.
With everyone focussed on digital Technology to enable online innovation & collaboration, guest blogger Ty Francis makes the case for more Humanology.
Innovating in lockdown. Guest blogger, Tony Boobier, shares his view of how the current constraints could provide an opportunity for greater innovation.
How you can run a co-creation workshop online. In this 2 part series, guest blogger Hanne Sorteberg shares how to run fully digital workshops to co-create.
Does data visualisation need to step back & see the bigger picture? The need for visualising other types of data, explained by guest blogger Tony Boobier.
Why we need to be more discerning, especially as leaders. In this age of infobesity guest blogger, Tony Boobier, reflects on the need for more discernment.
Do you tell your team the values you want them to have or do you show them? Guest blogger, Annette Franz, shares why leaders need to show not just say.
The transition from Doing to Being a Leader. Guest blogger, Kevin Watson, talks us through the difference with an example from a Shaman.