The round up of 2021, reviewing the best of our blog and podcast guests
A review of the year 2021 on the Customer Insight Leader blog & podcast. Revisiting themes of the year & sharing our most popular content.
December 15, 2021
How to make your meetings more productive? Start in Silence.
How a podcast and two recommended books got me thinking about why meetings should start in silence. Here’s the case for changing your meetings
Calling Bullshit: a book to develop your Critical Thinking skills
Book review of “Calling Bullshit: The art of scepticism in a data-driven world” a vital book to help you nurture your critical thinking skills
Sorry Santa, it’s time for a Christmas reset – a story for our times
A quick fun Christmas story from guest blogger Tony Boobier. What happens when automation prompts HR to have that ‘Sorry Santa’ conversation?
How to build trust with customers? Santa says recommend a competitor.
Inspired by “Miracle on 34th Street”, guest blogger Amy Scott says recommend a competitor. Read how this can build trust with your customers.
How all leaders can learn that data means business
Book review of “Data Means Business” by Jason Foster & Barry Green. What you can find in this book & how it will help data leaders succeed.
See history with fresh eyes by reading the Timeline of World History
A review of the engaging Timeline of World History from Useful Charts. Exploring what to expect and the lessons it has for data visualisers.
3 all too common mistakes analysts make when delivering their work
Sharing 3 mistakes that I often see analysts make when delivering their work. During the stages of sign-off, visual communication & solution.
Seeing with fresh eyes: The Infographic Bible
A review of the visual treat that is The Infographic Bible. Considering the lessons for others visualising textual data & sharing examples.
Is ‘being corporate’ preventing you from seeing with fresh eyes?
Are you blinded to fresh thinking by ‘being corporate’? Guest blogger Tony Boobier explores how this type of cultural conditioning hampers us
Seeing with fresh eyes through the latest from Edward Tufte
A review of “Seeing with Fresh Eyes” the latest book from Edward Tufte. How this artist reveals the seeing & conscience you need for data viz.
3 all too common mistakes analysts make in their technical work
Continuing our series shedding light on common mistakes made by analysts. Here are 3 more mistakes they often make during the technical work.