3 more barriers that could prevent you delivering useful Customer Value Analysis (CVA). Guest blogger Paul Weston continues his 2 part series of tips.
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How can you overcome the 6 barriers to effective Customer Value Analysis? Guest blogger. Paul Weston, shares his practical experience to tackle the first 3.
Bringing to life your blue sky ambitions to make them an operational reality, guest blogger Gerry Brown shares how to bridge what is too often a chasm in CX
“You can lead a horse to insights but you can’t make it execute”. Guest blogger, Annette Franz, shares tips for progress on vital need to execute on insight
Why accountability is needed to avoid nobody acting on Customer Insight. Guest blogger, Ian Golding shares a story for CX leaders that also applies to us.
How can you avoid stakeholder disappointment when deivering analysis or models? Guest blogger, Harry Powell, shares a model for finding optimal time to stop.
Can Analytics teams be more productive? That’s the Productivity Puzzle facing many Data & Analytics leaders. Guest blogger Harry Powell shares his solution.
What else does a good analyst toolbox need as well as the right software and resources? Guest blogger Martin Squires highlights the need for 4 People Skills
Which tools should you ensure analysts have in their toolbox? Guest blogger & experience Analytics leader, Martin Squires, shares his recommended tools.
Why non Data Scientists can lead Data Science teams well. Guest blogger, Andy Sutton makes the case for generalist leaders with the right leadership skills.
Is Data Visualisation your favourite tool for achieving product or customer development? Guest blogger Hanne Sorteberg shares why it works so well for BI.
The need for Customised Learning. Guest blogger Tony Boobier shares on the benefits of personalised education and training. For all learning styles.