Continuing Anna Liszt’s story, how she learns to make a bigger impact. In chapter 4, Anna prepares a customer insight generation workshop.
A story of Tony Boobier’s South African parcel & what he learnt from nothing happening as a result. What are you assuming? What do you know?
Hanne Sorteberg shares her story. How suffering a stroke changed her life forever & taught her how to get better, not back to her old normal.
Continuing our story of how Anna learns to make a bigger difference as an analyst in a business. In chapter 3, she helps Max achieve buy-in.
Continuing our story of how Anna learns to make a bigger difference as an analyst in a business. In chapter 2, she focusses on more planning.
The story of Anna Liszt’s adventures in making a bigger impact. Part 1, how questioning helps Anna overcome the memory of a bad experience.
What does Shakespeare have to say to data & analytics leaders today? Reflections on lessons from his plays for data leaders from Tony Boobier.
CX author Annette Franz shares why you should humanise your automation to ensure positive customer & employee experiences, not just processes.
Is today’s focus on prediction, rather than explanatory models, weakening the commercial impact of data teams? A challenge from Harry Powell.
Book review of the wonderful “Better Data Visualizations” from Jon Schwabish. How this book will help you expand your repertoire of charts.
Film-maker & leadership coach, Ty Francis, shares his experience of how to lead organisations through adaptive change or wicked problems.