Moments of Truth day playing in Legoland
Legoland, home to the legendary construction toy, never struck me as a conference venue. But it works well. Joining 200 others, I spent Moments of Truth […]
Category: Events
October 7, 2015
Gain CX & Customer Insights from 30 Experts in 30 Days
When autumn leaves start falling off the trees, it turns time for conference season, both in politics & business. During this time each year, I recommend […]
Can start-ups, students & innovators challenge you?
Last night, I was presenting to over 40 tech start-ups, data science students and innovative data leaders within corporates. Hosted by MBN Recruitment & Edinburgh’s […]
No time for Insight spin, the Russians are coming
It’s not often that you have opportunity to discuss Customer Insight with leading Russian retailers. On 1 July, at #MSMS2015 event, I had such an opportunity and […]
Last chance to attend #MSMS2015 on 1 July
Just a quick reminder that the MultiChannel Sales & Marketing Strategy business tour 2015 (#MSMS2015 on Twitter) is happening on 1-3 July at the Ampersand […]
How to get started on Customer Insight and why research matters
This is the last in series of four posts sharing short video interviews prior to #MSMS2015 event in London this July. Having shared interviews covering relevance of […]
What is analytics & how can you drive value from it?
Analytics is a topic of interest for multi-channel retailers across Europe. I’m hearing that they want to know how to maximise the value they can […]
Data challenges & value opportunities for retailers
One of the themes of video interviews prior to #MSMS2015 event has been questions on data. What data challenges do multi-channel retailers face? How can […]
How do you judge value before attending?
How do you judge if an event is right for you? With all business leaders living such busy lives these days, even free events cost […]
Event: FSF annual members’ conference
On 24th March, the Financial Services Forum (FSF) held their annual members conference, with approx. 100 delegates across FS firms & agencies. A number of marketing […]
Wales All Sector Coaching Conference
Although this was a coaching conference, aimed at coaches of all kinds, the content proved very insightful in understanding human thinking & behaviour, so should also […]
Learning about Customer Analytics in Financial Services #CAI2015
Well, after much publicity, it’s good to have finally experienced Customer Analytics & Insights for Retail Financial Services 2015 (helpfully shortened to #CAI2015). It was […]