The sub-title of this book is “Can you learn to be happy?” and this question is explored through a series of short chapters summarising the […]
A review of “Marketing Payback” by Shaw & Merrick, a landmark textbook about measuring your marketing effectiveness & improving profitability.
A book review of “Outside In” by H Manning & K Bodine. Explaining the benefits of this book and how insight/CX leaders can redesign customer experiences.
It’s unusual for me to recommend a book that I don’t consider that well written, but Leadership Pipeline is such a book. The reason for […]
It hardly feels like I need to write a review on this book, as I often hear to recommended at conferences. However, chatting to a […]