How to be intentionally Happier, a book to help
The sub-title of this book is “Can you learn to be happy?” and this question is explored through a series of short chapters summarising the […]
Category: Books
How to better measure your Marketing Payback
Back in 2005, when this was published, I was in the right job at the right time, so as to get a free copy. However, […]
Redesigning Customer Experiences from the Outside In
A book review of “Outside In” by H Manning & K Bodine. Explaining the benefits of this book and how insight/CX leaders can redesign customer experiences.
How are you navigating the leadership pipeline?
It’s unusual for me to recommend a book that I don’t consider that well written, but Leadership Pipeline is such a book. The reason for […]
Book Review: Time to Think by Nancy Kline
Do you have time to think in your leadership role? I first read this book over a decade ago, but it made such an impact […]
Are your customers thinking fast and slow? Irrational advice
It hardly feels like I need to write a review on this book, as I often hear to recommended at conferences. However, chatting to a […]