Just 18 Minutes a day can revolutionise your year & life
A book review of 18 Minutes by Peter Bregman, sharing why this human and practical book can help Customer Insight leaders prioritise and manage their time.
Category: Books
Is your heart aroused at work? Does it sing in what you do?
A book review of The Heart Aroused by David Whyte. A great collection of poems to help explore how to preserve your soul in corporate life.
How to play to your strengths this year
Book review of Strengths Finder 2.0 book, explains resources included & how these help both individuals & coaches, play to their strengths.
How to be intentionally Happier, a book to help
The sub-title of this book is “Can you learn to be happy?” and this question is explored through a series of short chapters summarising the […]
How to better measure your Marketing Payback
A review of “Marketing Payback” by Shaw & Merrick, a landmark textbook about measuring your marketing effectiveness & improving profitability.
Redesigning Customer Experiences from the Outside In
A book review of “Outside In” by H Manning & K Bodine. Explaining the benefits of this book and how insight/CX leaders can redesign customer experiences.
How are you navigating the leadership pipeline?
It’s unusual for me to recommend a book that I don’t consider that well written, but Leadership Pipeline is such a book. The reason for […]
Book Review: Time to Think by Nancy Kline
Do you have time to think in your leadership role? I first read this book over a decade ago, but it made such an impact […]
Are your customers thinking fast and slow? Irrational advice
It hardly feels like I need to write a review on this book, as I often hear to recommended at conferences. However, chatting to a […]