e-Commerce Measurement: Are Your Numbers Up?
A book to help you really understand how to implement the e-commerce measurement your organisation needs. “Your Numbers Up!” book review.
Author: Paul Laughlin
September 22, 2022
Why Positively Energising Leadership is a call for virtues
Book review of “Positively Energising Leadership” by Prof Kim Cameron. Why virtues matter & how to behave in a way that positively energises.
Results from our poll, the content you want to see here in future
The results from our latest readers’ poll. Sharing the top ten topics that you want covered by content on this Customer Insight Leader blog.
What about your failures? How do you deal with them as a leader?
Consider your failures. What did you learn? How prepared are you for what could go wrong in future? A meditation on failure from Tony Boobier.
How are Softer Skills still relevant for Data Leaders? Part 6: Insight
Next in our series on the softer skills that help data leaders in their roles. Building on what works for analysts. Part 6: Insight Generation
How are Softer Skills still relevant for Data Leaders? Part 5: Analytics
Exploring how softer skills are still relevant for Data Leaders, even at the Analytics stage of work. How can such people skills help them?
Do you know the journey beyond expertise to intentional mastery?
Discovering what Mastery is and how you can developing beyond being a practitioner or even an expert, to become a master, with William Buist.
How are Softer Skills still relevant for Data Leaders? Part 4: Data
Continuing our series on how data leaders (not just analysts) need softer skills to succeed. Part 4 – the skills needed at the Data stage.
Leadership lessons from ex-President Barak Obama
Leadership lessons from President Barak Obama. Relevant insights for data & analytics leaders gleaned from reading memoirs “A Promised Land”.
How are Softer Skills still relevant for Data Leaders? Part 3: Buy-In
Continuing our series exploring the softer skills needed by data leaders (not just analysts). In this post we explore how to secure buy-in.
How are Softer Skills still relevant for Data Leaders? Part 2: Planning
What can data leaders learn from the softer skills needed by analysts? Part 2 of our series for data leaders looks at planning.
How are Softer Skills still relevant for Data Leaders? Part 1: Questioning
Exploring how data & analytics leaders use softer skills to succeed in their roles. Part 1: How do data leaders use questioning skills?