A book to help you really understand how to implement the e-commerce measurement your organisation needs. “Your Numbers Up!” book review.
Book review of “Positively Energising Leadership” by Prof Kim Cameron. Why virtues matter & how to behave in a way that positively energises.
The results from our latest readers’ poll. Sharing the top ten topics that you want covered by content on this Customer Insight Leader blog.
Consider your failures. What did you learn? How prepared are you for what could go wrong in future? A meditation on failure from Tony Boobier.
Next in our series on the softer skills that help data leaders in their roles. Building on what works for analysts. Part 6: Insight Generation
Exploring how softer skills are still relevant for Data Leaders, even at the Analytics stage of work. How can such people skills help them?
Discovering what Mastery is and how you can developing beyond being a practitioner or even an expert, to become a master, with William Buist.
Continuing our series on how data leaders (not just analysts) need softer skills to succeed. Part 4 – the skills needed at the Data stage.
Leadership lessons from President Barak Obama. Relevant insights for data & analytics leaders gleaned from reading memoirs “A Promised Land”.
Continuing our series exploring the softer skills needed by data leaders (not just analysts). In this post we explore how to secure buy-in.
What can data leaders learn from the softer skills needed by analysts? Part 2 of our series for data leaders looks at planning.
Exploring how data & analytics leaders use softer skills to succeed in their roles. Part 1: How do data leaders use questioning skills?